Company Quality Policy - Scan Building Services, Dundee, Scotland

Company Quality Policy

Company Quality Policy

Scan Building Services Limited has determined that the objectives of the company are to provide a Quality Service to all Customers, and to continually strive to achieve Customer satisfaction. Company policy is to ensure that contract requirements are clearly stated, understood and carried out in the most efficient and effective manner.

In order to achieve this high standard, materials and sub-contract services are procured in a controlled way, with suppliers being assessed to make sure that they can and do comply fully With the specification requirements. Inspections are carried out to ensure that sub-standard materials are not used, and that quality services are maintained consistently.

If customer complaints do arise every effort is made to resolve the problems and prevent recurrence.

All employees are familiar With the aims of the company with regard to rendering a Quality Service. Each employee is made fully aware of their responsibilities in understanding, implementing and maintaining Quality Standards and performance.

The company works as a team and continually seeks organisational and quality improvement, by reviewing new methods and suggestions of solving and preventing problems.

All systems and procedures are defined to meet the requirements of BS 5750, ISO 9000 and EN 29000.